Refund policy
We understand sometimes a product just isn't right for you, so we've made returns as simple as possible.
We offer 60-Day FREE Returns - If you qualify for a return, you are not liable for the postage cost of returning products within the United States.
Items marked final sale are not eligible for return or refund. Final Sale items are clearly marked wherever they appear on the site.
To be eligible for a refund, returned items must be:
- Purchased within the last 60 days
- Unworn, undamaged, and unmarked
- In their original condition
- Returned in the original packaging or shoe box, which is considered part of the item
Ziera does not accept returns after 60 days from the date of purchase.
Please note that we are unable to facilitate exchanges. If you would like a different size, color, or style, we recommend returning the original item and placing a new order.